Why There Is No “Renew” Button Next to the Expiration Date on Your StreamLock Certificate
This is usually caused by one of two reasons.
- StreamLock certificates, can only be renewed within a 28-day period before their expiration date. If your certificate’s expiration date is more than 28 days away, the option to renew will not be available yet.
- If the Maintenance & Support has expired on your perpetual license, you will need to renew that before you can renew or request any new SSL certs. Please contact customerservice@wowza.com for assistance.