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Why There Is No “Renew” Button Next to the Expiration Date on Your StreamLock Certificate

This is usually caused by one of two reasons.

  1. StreamLock certificates, can only be renewed within a 28-day period before their expiration date. If your certificate’s expiration date is more than 28 days away, the option to renew will not be available yet.

  2. If the Maintenance & Support has expired on your perpetual license, you will need to renew that before you can renew or request any new SSL certs. Please contact customerservice@wowza.com for assistance.