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Are There Static IP Addresses for Wowza Video?

If your encoder or viewing audience is behind a firewall, you might need to whitelist DNS hostnames. This guide explains how Wowza Video handles IP addresses and what you can do to ensure seamless streaming.

Understanding Wowza Video’s IP Addressing

Dynamic IP Addresses

  • No Static IPs: Wowza Video does not use static IP addresses. Instead, it utilizes DNS hostnames.
  • Changing IPs: The IP address changes each time a live stream or transcoder is started. Once started, the IP address is available in the Wowza Video interface.

DNS Hostnames

  • Whitelisting: To ensure uninterrupted service, whitelist the following DNS hostnames:
    • *.video.wowza.com
    • cdn3.wowza.com

Steps to Identify IP Addresses

1. Start Your Live Stream or Transcoder

  1. Sign in to Wowza Video: Access your Wowza Video account.
  2. Start Stream/Transcoder: Begin your live stream or transcoder session.

2. Retrieve IP Address

  1. Access Interface: Once the stream or transcoder is running, the IP address will be displayed in the Wowza Video interface.
  2. Whitelist IP: Use the displayed IP address for whitelisting purposes.

Additional Resources