Error Message: Your License is Not Valid

Error Message

The Wowza Media Systems Software licensing system has determined that your license key is not valid.

Troubleshooting:

  1. Check your license was not deactivated for non-payment or a billing issue.
  2. Check that your license key was entered correctly. 
    • We suggest you copy and paste the license key directly from your Wowza email to avoid any errors.
    • You can also find the license key in the Server.license file located at [install-dir]/conf/Server.license
  1. Verify you have not violated the End User License Agreement, (the EULA).
    • If you are running multiple instances on a single perpetual license key, this is a violation and will result in license deactivation.
  1. For any of the license issues above email customerservice@wowza.com to request they check your license status.

Resources:

Troubleshoot Wowza Streaming Engine License Issues
Video Tutorial: How to Use Streaming Engine, Configure Your License and Run Your First Stream